Who?
Hasmig Seropian is the founder and principal
of Technology For Humans (TFH). TFH
is engaged to work on a product in its most critical process: its vision
and its conceptualization. This clearly affects the strategy and marketability
of the product. It also helps define its utility.
As utility is intricately woven with usability and learnability, the
process TFH recommends in its user-centered methodology and every decision
along that process become key elements of the success of the product
at hand.
TFH thus believes that any product team interested in the success of
its product should adopt the user-centered methodology TFH advocates
and practices. Anything less will create products that are for high-tech
apologists, i.e., products developed by engineers for engineers and not
for the mere humans who want high-tech products to help them accomplish
tasks more efficiently. (For a discussion of high-tech apologists, see
Alan Cooper, The Inmates are running the Asylum.)
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